You have the possibility to contact two separate departments in the chat in the Wolt Partner app. Depending on your type of issue or feedback, you will have to contact either the Live Support team or the Operations Team.
Kindly keep in mind that the Operations team does not have a live chat and are only open between 9-17, monday to friday. You will not get a reply instantly.
| Type of issue | Team to contact |
| Issue with an active order | Live Support Team - In the chat or by phone |
| Changing phone number | Live Support Team - In the chat |
| Changing email address | Operations Team - In this form |
| Changing your payment information | Operations Team - See this page |
| Changing your contract type | Operations Team - See this page |
| GDPR requests | Operations Team - In the chat |
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